Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how 123jli ("the Platform", "we", "us", "our") collects, processes, stores, and protects personal information provided by users ("Player", "User", "you") who access or register on 123jli.net and any associated mobile platforms or applications operated under the 123jli brand.

123jli is committed to upholding the privacy rights of every Filipino player in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. By creating an account and using any service on 123jli, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein.

This Policy applies to all personal data we collect through the 123jli website, mobile platform, customer support channels, and any other touchpoint through which you interact with 123jli. It does not govern data practices of third-party websites or services that may be linked from our platform.

02 Information We Collect

123jli collects personal information through several channels — directly from you when you register and use the platform, automatically through your device and browser when you visit the site, and from third parties where permitted by law. The categories of personal data we collect are described below.

2.1 Registration and Account Data

When you create a 123jli account, we collect the following mandatory information:

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify you meet the 21+ age requirement)
• Current residential address, including city and province
• Valid email address
• Active Philippine mobile number
• Chosen username and encrypted account password

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may additionally collect:

• Copies of valid Philippine government-issued photo identification (e.g., PhilSys ID, passport, UMID, driver's licence, SSS ID, PRC ID, voter's ID)
• Proof of current residential address, such as a recent utility bill or bank statement
• Selfie photographs with your ID, as requested by our compliance team
• Proof of payment method ownership (e.g., a screenshot of your GCash account showing your registered name)

2.3 Financial Transaction Data

When you make deposits or withdrawals, we collect transaction details including the payment method used (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard), transaction amounts in Philippine Peso (PHP), timestamps, and transaction reference numbers. We do not store full card numbers or GCash PINs — sensitive payment credentials are handled by our certified payment processors.

2.4 Gaming Activity Data

We record your gaming history on 123jli, including game titles played, bet amounts, game outcomes, session durations, and bonus redemptions. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting purposes.

2.5 Technical and Device Data

When you access 123jli, we automatically collect certain technical data, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Referring website or traffic source
• Pages visited, links clicked, and time spent on the platform
• Session identifiers and cookie data (see Section 6 for details)

2.6 Communications Data

When you contact 123jli support via live chat, email, or any other channel, we retain records of those communications, including the content of your messages, the date and time of contact, and the resolution provided. This helps us maintain service quality and resolve repeat enquiries efficiently.

2.7 Summary of Data Categories

03 How We Use Your Data

123jli uses the personal data we collect for the following purposes:

• Account creation and management: To register your account, verify your identity, manage your balance, and process your transactions.
• Age and eligibility verification: To confirm that you are at least 21 years of age and legally permitted to access online gambling services in your jurisdiction.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and card networks, and to comply with associated financial regulations.
• Customer support: To respond to your enquiries, resolve disputes, and maintain a record of service interactions for quality assurance purposes.
• Responsible gaming: To monitor your gaming activity for signs of problem gambling, to apply deposit limits or self-exclusion measures you have requested, and to meet our obligations under applicable responsible gaming frameworks.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, and other prohibited conduct as described in our Terms & Conditions.
• Legal and regulatory compliance: To comply with applicable Philippine law, NPC regulations, anti-money laundering (AML) requirements, and any lawful requests from competent authorities.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the performance, design, and content of 123jli for Filipino players.
• Marketing communications: Where you have given explicit consent, to send you personalised promotions, bonus offers, and platform updates via email or SMS. You may withdraw this consent at any time.

04 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its implementing rules, 123jli processes your personal data on one or more of the following lawful bases:

• Consent: Where you have freely, specifically, and informedly given consent for a particular processing activity — most notably, for receiving marketing communications.
• Contractual necessity: Where processing is necessary to perform our contract with you, i.e., to operate your 123jli account, process transactions, and deliver gaming services.
• Legal obligation: Where processing is required to comply with our obligations under Philippine law, including the Anti-Money Laundering Act (AMLA), tax regulations, and orders of competent authorities.
• Legitimate interests: Where processing is necessary for our legitimate interests as an online gaming operator, including fraud prevention, platform security, and service improvement, provided those interests do not override your fundamental privacy rights.

Where we rely on consent as our legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

05 Data Sharing & Disclosure

123jli does not sell, rent, or trade your personal data to third-party advertisers or data brokers. We share personal data only in the circumstances described below, and only to the extent necessary for the stated purpose.

5.1 Service Providers

We engage trusted third-party service providers who process personal data on our behalf and under our instructions. These include payment processors (handling GCash, PayMaya, BPI, BDO, Metrobank, and card transactions), identity verification providers, cloud hosting providers, customer support software providers, and analytics platforms. All service providers are contractually bound to process your data only for the purposes we specify and to maintain appropriate security standards.

5.2 Game Providers

To deliver JILI slot games, live casino tables, and other third-party game content on 123jli, certain technical data (including your session token, game history, and bet data) is shared with our licensed game providers. These providers use this data solely to operate the games and are prohibited from using it for independent marketing purposes.

5.3 Legal and Regulatory Disclosure

We may disclose your personal data to regulators, law enforcement agencies, courts, or other competent authorities where required to do so by Philippine law, court order, or lawful regulatory request. We will notify you of any such disclosure where we are legally permitted to do so.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 123jli's business, your personal data may be transferred to the successor entity as part of that transaction. We will notify affected players by email or in-platform notice before any such transfer takes effect and will ensure the successor entity is bound by privacy obligations no less protective than those in this Policy.

06 Cookies & Tracking Technologies

123jli uses cookies and similar technologies (such as web beacons and local storage) to ensure the platform functions correctly, to remember your preferences, and to understand how players interact with our site.

6.1 Types of Cookies We Use

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use core features of 123jli.

07 Data Retention

123jli retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

• Account and KYC data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure, as required under Philippine anti-money laundering regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity logs: Retained for a minimum of three (3) years for dispute resolution and regulatory purposes.
• Customer support communications: Retained for two (2) years from the date of last contact.
• Marketing consent records: Retained until you withdraw consent plus one (1) year to demonstrate compliance.

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised and aggregated data may be retained indefinitely for statistical and analytical purposes.

08 Your Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by 123jli. To exercise any of these rights, contact our Data Privacy Officer at the details provided in Section 12.

09 Data Security

123jli implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and our servers
• Encryption of sensitive data at rest, including KYC documents and financial records
• Strict role-based access controls limiting data access to authorised personnel on a need-to-know basis
• Regular security assessments, penetration testing, and vulnerability scanning
• Two-factor authentication (2FA) options for player accounts to reduce the risk of unauthorised access
• Staff training on data privacy and security obligations
• Incident response procedures designed to detect, contain, and report data breaches in accordance with NPC requirements

While 123jli takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in protecting your account — always use a strong, unique password and enable two-factor authentication. Do not share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.

10 Children & Underage Players

123jli is strictly intended for adult users aged 21 years and above, consistent with the minimum legal age for casino-style gambling in the Philippines. We do not knowingly collect or process personal data from any person under the age of 21.

If we discover, through identity verification or other means, that a registered account is or was operated by a person under 21 years of age, we will immediately suspend that account, void any winnings generated during the underage period, and securely delete the personal data associated with the account to the extent permitted by our legal obligations.

If you are a parent or guardian and believe that a minor in your care has registered on 123jli, please contact our support team immediately so we can investigate and take appropriate action.

11 Changes to This Policy

123jli reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will provide advance notice by email to your registered address or via an in-platform notification displayed at your next login. For minor clarifications or corrections, we may update the Policy without separate notification.

Your continued use of 123jli after any amendment to this Policy constitutes your acknowledgement of the updated terms. If you do not agree with any material change, you may request account closure in accordance with our Terms & Conditions.

12 Contact Us & Data Privacy Officer

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact our Data Privacy Officer (DPO) through the following channels:

• Email: [email protected] — please include "Data Privacy Request" in your subject line
• Live Chat: Available within your logged-in 123jli account dashboard, 24 hours a day, 7 days a week
• Response Time: Written enquiries are acknowledged within 24 hours and resolved within 15 business days

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available on the NPC's official website.